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What You Need to Know: FAQs

About Our Clinic

    • We specialize in individual and group therapy for people with female-related identities seeking personal growth, self-discovery, and healthier connections. Our approach is integrative, drawing from systems and trauma-informed perspectives, and psychodynamic and humanistic modalities, tailoring each session to your unique needs. 

    • Yes, please contact us find out more about upcoming groups.

    • Please note that we do not provide emergency or crisis services. If you are experiencing an urgent need, please contact the crisis hotline 9-8-8 or 9-1-1 or visit the nearest emergency room. Read more about our policies here.​

    • Services are offered online via video sessions. We do not provide in-person sessions.

    • Online therapy is face-to-face contact through a device such as a computer, phone or tablet. Before becoming a client there is a 15-minute screening conducted via phone to determine if this is a good fit. Once you become a client, you will receive a link to enter a virtual room. We use trusted, protected, and HIPAA-compliant means of communication to maintain your confidentiality.

    • We use Doxy, a trusted and HIPAA-compliant platform to carry our sessions. Virtual sessions provide flexibility and convenience, especially if you have a busy schedule or have transportation issues.

  • We offer services to people who live primarily in New York or Puerto Rico. Some health insurances may cover virtual services if you are living outside of these. Check your coverage here.

About Therapy

    • Yes, we are in network with Aetna, Cigna, Quest Behavioral Health, Anthem/Blue Cross Blue Shield, and Optum (including United Healthcare, Oxford, and Oscar). 

    • To get an estimate of coverage click here.

    • We offer multiple payment options, including out-of-pocket and out-of-network. We also provide a superbill (invoice) that you can submit to your insurance provider for potential reimbursement.​ To learn more about these options, please schedule a free consultation.

    • While we accept some health insurance, there are advantages and reasons why you may prefer to pay out of pocket, such as avoiding long waiting lists or not being able to start therapy promptly, high insurance deductibles, and not limiting the number of sessions or types of treatment you can get. Learn more here.  

    • Free (15-minute phone consultation)

    • $300 USD (55-minute video session)

    • Sliding scale options may be available on a case-by-case basis. Please contact us to discuss your situation.​​

About Payments

    • Yes, confidentiality is a cornerstone of therapy.  We use HIPAA-compliant platforms and resources to protect your private information. Everything you share during our sessions is private, except in cases where we are legally obligated to disclose information (e.g., threats of harm to yourself or others).

    • We employ a strict confidentiality policy to protect your sensitive information and ensure that all discussions and records are kept secure.

    • Read more about our privacy policy.

    • Privacy involves your right to manage your information, while confidentiality is our promise to protect and not disclose any information about you without your consent. Learn more. 

Confidentiality & Privacy

    • Therapy is for anyone who wants to better understand themselves, navigate challenges, or enhance their quality of life. Whether you’re experiencing anxiety, relationship difficulties, self-esteem issues, or simply feel “stuck,” therapy can provide tools and support to move forward.

    • The first session is an opportunity for us to get to know each other. We’ll discuss your goals, concerns, and what brings you to therapy. This is also a chance for you to ask questions and see if you feel comfortable working with me.

    • Sessions typically last 55 minutes and are scheduled weekly or biweekly, depending on your needs and preferences. We’ll collaborate to determine a schedule that works best for you.

Bookings & Cancelations

    • Maintaining a positive and productive therapeutic relationship requires mutual respect and communication. Consistent payment for services, regular session attendance, and respectful, timely communication are essential.

    • Please ensure you have everything prepared and are ready to join your session on time. This may require setting aside a few minutes beforehand to organize your space and ensure your electronic device is ready.

    • While we understand circumstances can change, repeated failure in any of these areas may necessitate discharge from our practice.

    • In such situations, we are committed to ensuring a smooth transition to continued care. We will make every reasonable effort to contact you and provide referrals to other qualified providers before formally ending our relationship.

    • There are various reasons why our professional relationship might conclude. You may choose to work with a different provider, or we may determine that your needs would be better met elsewhere. Regardless of the reason, we will discuss the rationale for discharge with you and, upon your request, provide a list of alternative providers. We will also adjust the discharge process timeline as needed to accommodate your treatment needs, including offering continued emergency support for a limited time after notification of discharge.

    • If you need to cancel or reschedule, please provide at least 48 hours of notice to avoid cancellation fees.

Additional Resources

    • Yes, we occasionally host workshops or broadcasts focused on themes like self-discovery, mindfulness, and relationship-building. We also keep a blog with   empowering information for you. Sign up to our newsletter for updates on upcoming offerings!

    • No. As clinical psychologists, we provide psychotherapy (also known as talking therapy). Only certified physicians and other professionals can prescribe medication for mental health (e.g., psychiatrists, mental health nurse practitioners) in New York and Puerto Rico. However, if we identify the need, we could coordinate treatment and provide referrals in your community.

    • Our practice focuses on individual and group therapy for adults. However, if you are seeking support for children, teens or couples, we are happy to provide information on resources.

If you have any additional questions, please send us a message with your questions or concerns and we will be happy to get back to you as soon as I can.

    • Come as you are! If you’d like, jot down any thoughts, questions, or topics you’d like to explore during our time together.

    • Yes, you can contact us via email or phone if something urgent arises. However, please note that these are not emergency services. If you are experiencing a crisis or emergency, please contact the crisis hotline 9-8-8 or 9-1-1.

    • The length of therapy varies depending on your goals and the challenges you’re working through. Some clients find a few months sufficient, while others prefer ongoing support over a longer period.​​

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